Frequently Asked Questions
Order Information
How much does shipping cost?
What if I placed an order but never recieved a tracking number?
If you do not receive an email from Time Is Now within a few hours of placing your order, be sure to check your personal Spam folder. Alternatively, the email address may have been spelled incorrectly. If you are still unable to locate the confirmation email for your order, please email Timeisnowapparel@gmail.com
How Can I track my order ?
Once your order has been fulfilled a tracking number will be sent to the email address used to place the order. You can stay updated on your package by putting your tracking number in the "Track my order section" on the main menu. Please be Don’t forget to check your spam and junk folders!
What if I want to exchange an item
EXCHANGES will be subject to a processing fee of up to $15 per item. Please email Timeisnowapparel@gmail.com in order to receive exchange instructions. Exchanges on limited release and exclusive items are not guaranteed. Please fully ensure your order is correct BEFORE checking out!
What If I want to return an Item ?
Time Is Now does not accept returns. Requests for exchanges, or reports of errors or damaged items, must be made within 3 business days of the delivery date. Please be sure to consult the size chart on the item BEFORE checking out!
Payment & Delivery
What forms of payment does the shop have?
How to get discount codes?
To receive Discounts, you can subscribe to our newsletter and stay updated on any news.
What if an Item is Lost ?
Time is Now is not responsible for lost/stolen items. In the case of a lost/stolen package please contact the carrier directly. Once the order is in the possession of the carrier we do not see it again. Time Is Now in unable to replace items lost by the post office or stolen free of charge. We will, however, do everything in our power to assist you!
How to Stay Updated on News and exclusive offers ?
Text "TIMEISNOW" to 8446150083